Worst service I’ve ever received (or not received!!) from any company. Original booking slot for tyre replacement cancelled due to technician being poorly. I received 2 hours notice, and was asked to contact customer services to reschedule. The technician then turned up 3 hours before agreed time, so I missed him. He said he’d ring the office, to get them to call me back to rearrange a time, but they never did. Tried calling and emailing customer services. They were supposed to be available 8am - 8pm 7 days a week, but they were closed during a lot of this time. Was told they couldn’t fit me in on a convenient day, even when I explained the situation. They would only offer me time slots when I was at work, and couldn’t be at home without losing money. Emailed the assistant manager, even texted him asking him to fit me in on a convenient day. Received no reply or acknowledgement from emails sent to customer services, or assistant manager, even after several days. Rang customer services multiple times, and finally managed to get booked in for a slot 8 days after my initial booking. Was told by customer services that as an ‘act of goodwill’ they wouldn’t charge me for the second booking slot. Absolute joke. Obstructive and indifferent customer services and management, and the company completely ignored my attempts to resolve my problem. I used this company because they are affiliated to Halfords, a name I had trusted in the past, but no longer. Tyres on the drive? I don’t think so, but your car may be on the drive for quite some time if your daft enough to use them.