We experienced a very efficient and caring service last week. I booked over the phone and the operator was extremely helpful and kept me informed at all stages about the progress of the booking, even though I was unsure of the exact time we'd need the pick-up. Our driver was exceptionally solicitous of my mother who was leaving hospital after open-heart surgery. She also suffers with travel sickness and he drove so carefully to avoid any discomfort for her that she had no problems. The car was immaculate and arrived promptly. We made great time and arrived much earlier at our destination than we'd anticipated. This company offers great value too - all in all, I would highly recommend them.