Sadly, unlike most other customers my experience and been very poor. Today is Tuesday 17/11. Last Tuesday 10/11 I ordered hinges to be delivered by express in 1 to 2 days - as I had a builder lined up last Thursday to install the hinges. In the end, I went to screwfix as the hinges had not arrived. I then wrote to your company yesterday, 16/11 to say they had still not arrived and I wanted my money back. I sent a copy of the PO track and trace and the parcel could not be found! I have not had any response from yourselves and today, 1 week later - the parcel has arrived. Suffice to say I would not recommend you to anyone else