When using a service that you have not used before and that was not personally recommended its only natural to bit a little concerned about the final outcome. I needn't have worried with Trophy Supermarket. Communication was great, both via email and using the online chat service. The trophies I ordered were good quality and arrived very quickly and they kept me informed throughout as to when I could expect final delivery. However the sign of a really good company is one who is willing to put right a mistake that was not their fault. I had missed an error on the proof artwork which I did not notice until after receiving the goods. After a short conversation Trophy Supermarket offered to put right the error and still managed to get the corrected trophy to me within the timelines I was working to. Highly recommended.