Trifibre is a misleading, dishonest company who I would never again recommend!
After much research, I ordered a SKB travel golf case from them for a birthday gift. There was very little in terms of e-commerce update and the listing is very misleading. The sizes do not account for the curve of the case and when it arrived, it didn’t fit in a standard golf bag. This rendered the item useless.
When enquiring about the return process, I was informed that SKB returns were not able to be sent back to the UK (this is not clearly marked in the section on their Ts & Cs titles ‘Returns’). Instead it needed to be sent back to the Netherlands at my expense, despite Trifibre not listing the item honestly and also providing misleading information about the delivery details - you’d need to scroll well beyond the ‘Returns’ section in t’s and c’s, past taxes, guarantees etc to a section specifically about the SKB returns process - there’s no reference to exceptions to the returns policy in the aforementioned section.
I was then £24 out of pocket to return a useless case with little apology from Trifibre. POOR - I would give 0 stars if I could!
4 years ago
Trifibre has a
4.9
average rating
from
1,139
reviews
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