Stay away from this company. My order has been hanging for a month. I can't find a way to talk to anyone. I've been waiting for a month now and I've been receiving emails from Tradeinn, but no one is listening to me. Can you please give me a contact person? I can't get over my problem. I've ended always in a loop of never ending conversations with a (very stupid robot, no AI, just plain dumb). No chance to explain that I have no order in my account where I could change something so the shipment would be complete for sending. 2 days later the robot sends me an email saying I should change the goods which are out of stock so it could be completed. I'm on field one again. I'm Talking again with the robot, get his email with the same text (signature changes from Betty, Jasmin, Laura, to any new name). Same loop. I hope PayPal gets my money back otherwise I loosing $350. Keep away from this company. Too big, to lousy, to greedy, with a very bad IT.