I have mixed feelings but I was mostly happy with my experience. The marble tiles had different colours per batch and whilst they were all meant to be slate blue, one big batch was mostly whitish. Also I think from honing there were orange rust marks on stone or rust coloured veins. They had a disclaimer saying there could be cream or yellow veins, this was vivid rust orange spots. I called to get 10 diff tiles and they shipped them out immediately, so their customer service was top notch and the reason for my mixed feelings. There was no quibble, they sent what we needed. There was very little damage in shipping , like 1-2 tiles had slight corner issues. A few tiles had bigger flaws like large destructive veins and holes which couldn’t be used as they would’ve just split. So, I wasn’t happy with many of the tiles but enough were ok to make the floor look decent, and the customer service was great.