Service seemed very good up to the point of delivery. Seems to me, once they have your money delivery off goods Isn’t there worry!, sadly after communicating with said delivery company - being told it would be first drop between 8:30 / 9:00, having requested smaller delivery truck as customer had a narrow drive, after half a dozen phone calls all made by myself the pallet landed 4:00 teatime on an 18ton wagon, had to get the pallet dropped at the bottom off the road, unload the pallet onto my van then take it up to the customers house - none off this is there problem so I’m told. To many tile shops / suppliers to use this company again.