The customer service and the tiles are good, haven’t got any problems with it, they are stored safely to be used soon, however I had a bad experience with the delivery. The delivery guy has literally left the tiles in the middle of the drive after telling me that he will try and bring them closer to the curb. I have asked him of options and possibilities, and explained to him that we need to store the tiles for a couple of weeks, therefore it would be great if he can drop them as closer to the shelter / outbuilding as possible. He kept saying he will try. Nevertheless, he didn’t communicate at all with me (whilst I was in front of him) and decided to drop them as they were. I know that their machine can’t drag the tiles over the gravel, however he could have reversed his lorry a bit and delivered the tiles as they state close to the curb/ house etc. Without saying anything he literally dropped the unsealed stone tiles in the middle of my drive and left me (6month pregnant women) to deal with it. Luckily I had a builder on the site who had to drop his tools quickly and help me move the tiles in the shelter as it started raining badly and the tiles weren’t covered with anything unfortunately. As we’ve ordered 75 m2 of tiles, it took 2 hours for my builder to move them carefully so they are kept safe. 2 hours that I had to pay for the builder obviously plus the delivery charge which was £160. Unbelievable! Felt really upset afterwards. Despite that, he even made a comment on how people are being “cheap” by having gravel drives. Shocking! I’m speechless! Be aware, if you have the same guy -Chris delivering your tiles (apparently he is the only Chris in the company) , he is rude and he tells you what you want to hear but does his own way in the end. Really careless guy, complaining about his job and how little he is paid, hence the reason he doesn’t care about the service.