Rookie mistake but I booked the wrong hotel by accident, this was on the saver rate and I asked if I could change to the correct one - which was more expensive than my first booking but I was happy to pay the difference.
Despite there being availability at both hotels they have shown a complete lack of understanding in my mistake.
I even booked the correct hotel so they knew I was not trying to back out of the initial booking but still no acknowledgement - I think this sheer greed is unfair to a customer who made a genuine mistake and wasn’t trying to back out of a booking - just change it to the correct hotel.
5 years ago
Travelodge UK has a
4.3
average rating
from
9,756
reviews
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