Unfortunately I made a mistake when I booked my hotel as I should have booked into the Heston M4 westbound Travelodge and not the Heaston M4 eastbound Travelodge. I tried to change my booking but was informed that this was not possible because I had booked a saver rate room. The westbound room would have cost me more and I would have been happy to pay an additional admin fee as it was my mistake however I was still told this was not possible. I will therefore never use Travelodge again as I do not think it is fair to ask someone to cancel a booking and lose the full booking price and pay again to move from one hotel to another within the same hotel chain.
10 months ago
Travelodge UK has a
4.3
average rating
from
9,756
reviews
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