For years we have been loyal Audley customers, but we have also always liked companies who disrupt normal business models. Enter stage left Travel Local. There is nothing quite like it. To deal with local partners with local knowledge has been a real breath of fresh air but still with an excellent UK crew to support and iron out the few niggles that invariably arise. We are well travelled and incredibly clear on what we want and the types of accommodation and experiences we want to encounter. We also always want to travel, eat and live as close as possible to a authentic and local experience as possible, while still retaining good eco credentials. Travel Local and their local partners seem to just “get us” which is amazing. Sadly our February trip to Costa Rica can not go ahead due to current COVID restrictions- a trip we postponed from last year. Rather than postpone again we have no option on this occasion to cancel the trip. This has been handled swiftly and effortlessly by their phenomenal customer experience team. We are impressed We will be going away again when things settle..... We will be booking with Travel Local!