Worst company ever..I will never use again..previously used on a number of occasions and were fine. not great but ok. However the problem comes when you need to cancel a booking. They are a nightmare to deal with. They don't care that you have been a loyal customer. They cut you no slack whatsoever and I'd understand this if it was for flights or hotels that they had paid for you,but no, I'm speaking of accommodation only where they have made no upfront payment at all to the hotel. Yet still hit you with high cancellation charges to benefit themselves. I will never use them again and am now firmly in the group of people that loudly voices my distaste of them to everyone I know