I was excited to do this course. Unfortunately it was not as I expected and had many problems: 1. Each slide was read by a computerised voice which led to inappropriate pronunciation of words - there was no elaboration on the slides during the audio. I found the computerised voice distracting so tried to mute the sound on my lap top only for the video to pause until the volume was increased. 2. Much of the information is incorrect including the weighing of babies which in the UK is done in kg not lbs as stated and has been for many years. 3. Safeguarding is repeated in 3 modules and each of them are not entirely correct. In one set of slides it states signs of neglect include cigarette burns, scratches, bruises....... - this is physical abuse. It also mentions masturbation as a sign of 'shaking' this is a sign of sexual abuse. 4. On completing the end of topic questions some were not accepted as correct initially, on the mock exam all but the last word of a question was missing. 5. Inappropriate use of photos on slides - one in the safeguarding section used a picture of a child with a skin condition when discussing signs of abuse. 6. My course was supposed to include a certificate but I had to pay extra (I have contacted Training Express re this and will update)