The customer service from start to finish was first class. Catherine and David were so helpful, professional and friendly, no question was ever a bother for them to answer. The quality of the beam itself is fab. It’s the Rustic Oak Beam Aged, it’s a beautiful piece of wood. I would also say that the price I paid is definitely value for money. I would recommend this company to anyone. It’s refreshing to have first class quality goods and service from any company these days. The team at Traditional Beams definitely value their customers and customer satisfaction. All the best to all the team for continued success.