If I could give this company 0 stars I would. I ordered £2500 worth of radiators from them and without boring everyone with the details, they were a nightmare to deal with. Goods went to wrong address one day, the following day, after waiting all day for them, was told an accident on the road had delayed them....the third day was eventually told the courier "had lost" ! £2500 worth of radiators.....and worse of all, on EVERY SINGLE occasion I had to ring the office, spoke to a different member of staff EVERY time....and EVERY single time was told, "sorry sir, I understand your frustration and will look into that for you right away and call you back".... NOT ONCE, not a single occasion get I get a call back !!! Every single time I had to call again, an hour or so later, only to get a different member of staff waffle on about how sorry they were....Absolutely diabolical service, worse I have ever encountered from an online supplier. If your a project manager or site manager stay well clear of this company, the lack of customer service and the waffle excuses are tiresome and ultimately costly. Only good thing I can say about them is that I got my money back without having to speak to 4 people and get brushed off every time. Woeful.