Bought a Toastie machine and it worked fine until just after it's one year anniversary and then without cause it just stopped working. I imagine on a piece of equipment like that it would be easy to repair but Tower would not offer to replace or repair it, even though I offered to pay for the repair. This made me v sad because I deliberately bought British to try to get quality that would last. And because they won't accept the return (I even asked to return it just so they could recycle it) I worry it will just end up in landfill. So poor quality and poor environmental policies :-(