I have a Tower T17088 air fryer that was bought for me as a present, so I don't have a receipt. After a I used it a couple of times I noticed the right hand drawer handle ( drawer 2) didn't fit properly. On closer inspection it is shaped the same as the left hand handle. So it won't fit flush with the curved drawer. I contacted customer services, who asked me how I maintain it. (really!). They asked for proof of purchase and proof of extended warranty. I told them I hadn't got a receipt and if I did I wouldn't want an extended warranty anyway. I sent pictures. Then I sent pictures a 2nd time. Now customer services have replied for a 3rd time wanting proof of purchase. If you won't do anything as I don't have a receipt, I'm quite happy to buy a handle. The air fryer works fine,it's the build quality and customer services that let Tower down.