I bought my mum a VL30 Plus vacuum, and to be fair it's performing well at the moment. But (and it's a BIG but), there are no spare filters available (the VL30 has two paper filters that need to be changed every few months). In fact, Tower has NO spares for ANY of its vacuums (just have a look at the 'Spares' section on the website). You can't get the filters anywhere else, either – trust me, I've Googled the hell out of it. So there's no point in buying a Tower-branded vacuum because you won't be able to maintain it properly. To top it all, customer services failed to respond to my email about this. Hopeless.