I ordered it on 30th Dec and it still states processing. I have contacted them by email as their phones are not working, and they said it had been dispatched on 7th Jan but it's still processing online. I then contacted them again and they said they would find out from the warehouse what was happening. STILL NO CONCRETE UPDATE ON THE HELLS HAPPENING. They just keep saying they are experiencing delays due to Covid. I can understand a couple of days but it's now been 12 days which is unacceptable. There customer service is p*ss poor, in fact it's worse than that. I thought I was dealing with a reputable UK company not a tin pot Chinese outfit on Bangood. Disgusting.