Bought a air fryer this year , basket broke three months after. Called for a replacement air fryer basket I was told it would be delivered in 3-5 working days . Waited a month only for tower customer service to tell me it wouldn’t be in stock until mid December . Now mid December I am now being told it wont be delivered in time for Christmas ! Completely unacceptable. I was also made to pay for the replacement part even though I purchased this fryer less than 6 months ago. I have children to feed over Christmas . Christmas is ruined !! Will never purchase from this company again.