Goods were as described, my only criticism is that staff seemed under pressure to respond promptly rather than accurately to emails and on more than one occasion sent a 'standard' response rather than reading the email and answering the actual question I'd asked. Another issue was that some of the items were delivered on the wrong day; I was only ever going to be able to receive them on one specific day which was agreed!
Posted 1 year ago
Thanks Derek for your very fair critique'. We are going to look at and discuss your points and findings internally. We do however also really appreciate and value both your business and time spent leaving valuable feedback.
Posted 1 year ago
Total Merchandise is rated 4.76 based on 1,518 reviews

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