I ordered a pair of jeans and told they’d be delivered in 5 days time on a Friday afternoon. I was really excited to receive them and wear them on the weekend, but then I got a text and email on Friday to say they were delivered, but I didn’t receive anything. The email said they were signed for, but when you click to see the signature it says they’re not currently collecting signatures. I tried to contact customer service and they are ignoring me. The delivery company says on their website they have a phone line open until 6pm but when I called it the line said it actually closes at 4:30pm. The whole thing has ruined my Friday and I will definitely not order from Topshop again. I feel like I’ve been completely scammed as they’ve just stolen my money and not delivered the item to me.