Bad Customer Service. I purchased a pair of boots. They were worn only twice and the heel broke. The customer service has not been helpful. I sent them pictures (as they requested) and they promised a reply in 5 days. After 15 days, I email back only to hear that they would either offer a 10% discount or I would have to find a shoe repair place, get a quote, get the quote approved and then get them repaired. They do not back their product. Buy beware.
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