The team at the Byfleet store were super friendly and knowledgeable . We thought we knew exactly what tiles we needed for our new bathroom but were persuaded by the team to take a few samples home, try them in different lights, at different times of the day etc before buying the whole amount and we're so glad they did! Because, YES, the tiles did look completely different and we changed our minds on the floor tiles as a result, which we're really grateful for. They guided us with the amount of adhesive we needed, the colour and amount of grout and of course the all important trims. Would happily recommend to anyone looking for tiles. We used the Tekno Bone for the floor, Tekno Grey Marengo for the wall and the Tekno triple Mosaic, but split each sheet of mosaic to just use a layer of 6 tiles at the top.