Villa was excellent very clean, spacious, well equipped and comfortable. There are a couple of points we would like to point out, although these would not stop us from rebooking with top villa/ encore resort at reunion. There was no information on how to use equipment i.e.: cooker,washing machine, dryer, etc We did work it out but would have been easier with instructions. Also we were not informed about having to go to encores reception to get a pass to be able drive into the estate. We found out after two nights of stopping at the gate and asking for entry when we was then told we needed to go to the reception. An extra sofa in the lounge area would be ideal, as when we wanted a relaxing day, only having one sofa in the lounge meant we had to choose who was going sit on the floor or a dining chair - not ideal - as there was plenty of space to have another sofa. We were only 4 adults and 1 child in our party so we don't know how families would manage if they had 8 adults the property's capacity! We had an issue with the air con and although engineers were quick to respond (we had to call them 4 times) at one point we had water leaking through the ceiling in the hall outside downstairs bedroom, in the wardrobe in the bedroom and in the downstairs bathroom, it was sorted out on the fourth call. Location was ideal for all the attractions.