The Bosch advanced cut was delivered super fast. Unfortunately the guide rail adapter was missing from the box. I telephoned the company straight away and got through to customer services very quickly. Spoke to Dave and he said he would look into it and get back to me in 15 minutes. I waited an hour and telephoned back and spoke to Alice who told me Dave had gone home, so I told her the problem and she said she would look into and telephone me back in 30 minutes.waited another hour and telephoned again. Spoke to someone else and she said she would get Alice to telephone me back. Waited another hour and finally got an answer. Apparently none of the Bosch boxes contained a guide rail adapter. She said that they would get in touch with Bosch and get a guide rail adapter and forward it onto me. So I am waiting for a result.