wrong item supplied, fair enough mistakes happen but it's how you deal with it. I returned it the next day & didn't hear from you again despite phoning 4 times & emailing once. My account still showed it as having been delivered so I had no idea if you were providing correct item or not. 3 different people said they'd find out & phone me back, none did until 4th phone call revealed it was being packed. It just needed someone to take ownership of this issue but sadly no-one in customer services did.
3 years ago
Tooled-Up has a
4.8
average rating
from
20,544
reviews
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