I ordered the wrong item by mistake on Friday evening. I realised the mistake within a couple of hours and cancelled the order that same evening. In spite of that you have still sent the item to me, thus saddling me with the cost of return carriage. I telephoned on the Monday morning and was told that as there was no one to process emails over the weekend, dispatches were made without checking whether an item had been cancelled. This is a very poor management system and will make me very unlikely to use you in the future
5 years ago
Tooled-Up has a
4.8
average rating
from
20,688
reviews
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