Ordered lawn mower on line only to get a phone call next day to say they have had stock control issue with the computer and they did not have my lawn mower in stock! and would keep in contact. I rang back 48 hours later twice and they rang me back late afternoon they were expecting the lawn morer stock in the next day. They rang the next day to say the stock had arrived and I would have my lawn mover on the Friday which I did. If ordering on line I would chech the item was in stock! As a retired service delivery manager stock control is done by data input to the computer and updating the computer. I also found their attitude was poor and will never buy from them again. The price was a little cheaper but not worth th hasstle.