Ok, I placed my first ever order with your company on the 11th of this month expecting to receive it within a few days as nearly all online UK companys offer either next day or in the nest 3 days delivery. I then got an email exactly 1 week ago telling me that my order had been dispatched which i thought was very slow to say the least and its now been a week since that email and yet i have still not got my order. So i emailed you first thing this morning asking for details on where it could be as even the slowest postage service within the UK doesn't take over a week to get there! So far i have not heard back from your company about my order but then you send me a customer feedback survey which is so ironic. Needless to say i will not be ordering anything else from yourselves unless something is done swiftly about this. I will be taking the issue up with paypal very soon unless it arrives in the next 48 hours. In this modern era of online shopping nobody expects to wait over 2 weeks for their goods when they order from a UK based company! Please sort it out. G Keable