Hi my name is Julie MacManus IV been with ijc coming up to 16 year 12 in sunderland and three in blyth this year has been a complete disaster I spent a lot and things are missing boxes are damaged taken up with tjc as it never happened in sunderland you get letter saying one half hear other on way in mean time I have bought more I bought chain an braclete chain was wrong one but no hold bracelet so I sent chain back with note saying you have wrong chain for £999 99 braclete thought was following nogold braclete went to Post Office as my parcels are damage things missing and tretaped down as it's not same as other boxes they say not there fault it's down to tjc then I get card saying items in blue dust bin nobody does that when it's out side to be emptied I bought one carat ring which tjc said delivered well day hurmes I got two little ones one with half carat rose gold and other with rose gold ring we're was third box she said only two that's two things that's not been seen I'm very concerned as things are missing or broken yes things that's broken nuwere is m jewellery going I informed police they came out to see me gave crime number as it was getting worse and it did I bought I think one carat Tanzanie stufs expensive but got little gold studs I couldn't remember buying another pair I was waiting for call again today they no I've spent a lot hear but more at my old address no phone call had to call them as VIP I feel I've been treated badly as I do like there thing for present for people and me I buy blankets for people on street who are homeless I feel I've been let down as item numbers for orders stop coming to phone what I bought bank today went threw all with me and not happy as you can see I bought please help to sort this out I can't give photos as they not on my phone