TJC Reviews

3.94 Rating 851 Reviews
74 %
of reviewers recommend TJC
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Just received a satchel handbag from tjc. Lovely quality bag for an amazing price, looks designer too. The delivery was very speedy indeed. Just love the ox blood colour.
Posted 2 hours ago
Always cheerful and very helpful 🙂
Posted 6 hours ago
my first visit was a real surprise. Easy to use site, easy navigation and I found exactly what I wanted. Doesn't happen very often!! Great bargains, unusual items and simple check out. It gets better! Many items are on easy-pay where you can spread the cost. Absolutely brilliant. So thank you TJC. I am a very happy customer.
Posted 14 hours ago
Dear Mrs. Hammond, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
Always friendly and helpful.
Posted 15 hours ago
Dear Ms. Kerry, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
I am very very Happy with the customer service I always receive. From your live chat with Customer Support Agent 's . And the items that are very sturdy built like the Rolson Brand Hand Fork made from Carbon Steel and Wilson Rolson Brand Trowel.the price is also very affordable at £4.99 pence. I also want to give 5 Stars to my King Size bed 5 Zone 2 in 1 Hybrid Mattress Topper with Shungite Infused Memory Foam & Down Alternative. £89.99 pence Date purchased was 11/09/2020
Posted 19 hours ago
Dear Mr. Singh, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
Extensive choice and variety of goods at great prices.
Posted 19 hours ago
Good Morning, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
The necklace and gem I purchased was as expected but the chain was a disappointment. I was confused by the delivery cost and lost out on a free delivery.
Posted 20 hours ago
Dear Sydell, Thank you for sharing your valuable feedback with us. I sincerely apologise for the inconvenience you've faced, I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 10 hours ago
TJC now the best online way to shop for everything, homewards jewelry, perfume skin care. Check here before you buy elsewhere tjc usually has it. Love tjc.
Posted 20 hours ago
Dear Mrs. Stone, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
Customer care sucks big time.. Tjc dropped dpd, did NOT tell me or other customers. I'm left with returns i can't return including large,even faulty items &my money paid out for goods that whatever reason i did NOT need or want! I spent hrs on the phone trying to sort this go pushed from pillar to post & NO joy. All they need to do is come up with an option tha Thanks for NOTHING Tjc!!!!
Posted 21 hours ago
Quite disappointed over the last few weeks as being a PLUS CUSTOMER and being told from the beginning of joining several mths ago that it's a quick next day delivery for the last several months none of my purchases have come the next day or in fact waited more than a week. Not happy.
Posted 1 day ago
excellent quality and very reasonable prices for all range of items
Posted 1 day ago
Dear Ms. Warman, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
Excellent service and ring. Love it
Posted 1 day ago
Dear Mrs. Pearson, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
Absolutely love tjc valve for money and the product are to dye for can't wait to get my next lot of goody's from u
Posted 1 day ago
Dear Miss. Walker, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
Kerke i think his name was quick in he solving the matter. He speaks well and very polite. I’m sad I didn’t write his name down. And very fast in answering the phone.
Posted 1 day ago
Dear Miss. Jiwani, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
Very Very good
Posted 1 day ago
Dear Mr. Wilson, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
I had ordered some items for my sons wedding. It didn’t arrive on time and still hasn’t. It will be returned. To say I was disappointed is an understatement.
Posted 1 day ago
Dear Mrs. Carey, Thank you for sharing your valuable feedback with us. I sincerely apologise for the inconvenience you've faced, I will be emailing you to resolve this issue. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 10 hours ago
It is very good but I would like to say when I place order I do not always take the order number down because u send me email but recently I have placed a few orders and no email and when I don't receive the order I phone and ur customer service have no knowledge of the order order wise all is very good thnk u Mrs Kathleen Flaherty
Posted 1 day ago
Dear Mrs. Flaherty, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Please note due to some technical glitch confirmation emails were not sent, however, it is been resolved now. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
Great channel ,great bargains
Posted 1 day ago
Dear Mrs. Montgomery, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
Having to wait too long for a refund,don't order half as much as I use to
Posted 1 day ago
My third transaction. Possibly because it was cheap costume jewellery, the ring was not as well packaged and presented. Having said that, superb ring. tjc is truly amazing for the price. Looks expensive and the skill/workmanship is exquisite.
Posted 1 day ago
Good Morning, We can’t thank you enough for the kind words about our service. Your review means a lot to us and please rest assured we will work on your feedback and try to further improve our services. Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk
Posted 11 hours ago
TJC is rated 3.94 based on 851 reviews