This company won’t allow you to leave a review on facebook (for obvious reasons, because they’re rubbish!) Stay well away - they are CON ARTISTS! Their opening times are incorrect, it’s 6.20pm and I can’t get through, online customer service states that it is open from 9am -8pm. I was offered “live chat” which doesn’t work either! They upped their WiFi prices from £17 to £37 without telling us and when we tried to cancel they said the cancellation fee is £200+ (because we were still in our contract period). 🤬 Now our contract has ended, we can’t get hold of them! They’re clearly not very busy however we were on hold for over an hour in previous phone calls. As stated earlier we have tried to contact today but they’re saying that they’re closed. Our only option is to cancel our direct debit but it worries me that, after reading other reviews, they’ll still take money! 😐 If this continues then the police will be contacted.