Mr Paul Richards
I found the quote somewhat misleading. I understood that the ground floor was to be treated, but was advised that it should be cemented as the woodworm issue would keep happening owing to poor ventilation. The top 2 floors of the house were treated, but the ground floor was left untouched. I queried this as the quote did not clearly state that the Ground floor would be left untouched. I did expect it to be included in the work. I paid the full amount before the work was completed and I'm not entirely happy with the level of communication.
6 years ago
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