Contacted the Bristol office to check woodworm in our loft. Office staff consistently efficient & friendly. Surveyor attended site on time as promised. Report issued very promptly. All communication with this company easy & clear. Robbie came on time to do the spraying, fully informed about the job, easy to deal with & took great care around our house. Guarantee issued earlier than promised. Initially I feared that Timberwise, being a national company, might be a poorly managed franchise but in fact they are right on the ball &, in my experience, completely reliable. I don't hesitate to recommend them.