I'm really happy with the tiles but a bit disappointed with the service. I ordered the tiles on a Monday and booked a delivery slot available on their site for Thursday. I took a day off work to wait for the delivery on the Thursday. On the Thursday, I got an email to say the tiles had been despatched and will be delivered by 1700 the following Monday. On the Friday I got another email to say they're on their way and will be delivered by 1600 which the were. I can't complain about the tiles, they're better than expected, just wish they'd been delivered on the right day.