I purchased a 3 contract for data roaming in the USA. the service was very poor on the west cosat of Florida. Since then I haven't used the phone and mislaid it when we moved. I then got a letter threatening me with debt collectors as the service had been suspended as they couldn't collect money. I paid this off, told them the circumstances and asked them to cancel. I was then told that I would have to pay for an extra 28 days to cancel the contract. They rob you left right and centre. I will never use their service again. They couldn't even change my billing address as I needed to have my lost phone to do it.