21/1/21 purchased nokia2720 on payg with £35.00 airtime have been unable to use phone with the exception of their buchanan street store Glasgow they are full of platitudes and lip service no one can trace anything original order or payment details of which I have repeatedly provided I would strongly suggest having forensic auditors check their systems they lack any form of integrity and treat customers like excrement wish their ceo Robert Finnegan would read these reviews please only contact me if you can resolve the issue not interested in the lip service