Hi team! I just wanted to let you know about the UNREAL service I have just received from one of you jewellery staff members, Kay! Honestly, the conversation we just had has made my day! PLEASE GIVE THE GIRL SOME PRAISE!!! Fully explained the journey and process to me, her manner towards the conversation was professional and friendly and we pretty much laughed the whole time! The feeling of putting the phone down being made to feel completely at ease is THE BEST FEELING! Kay - thank you so much for turning my Friday into a Friday-YAY! Thanks team! Gina & my new fiancée Beth 🥰