We have insured with T H March for a number of years and always found the process easy. Recently we had loss/damage to a piece of jewellery and had to make a claim. We called the company to guide us through the process and Steph was extremely helpful in advising us how to process the claim. We completed a claim form, took a photo and obtained a repair estimate. Everything was submitted by email. After a couple of follow up questions the claim was approved. March settle the bill directly with the repairer. The whole process from claim submission to approval took just one week. We highly recommend March for jewellery insurance ad we are very impressed with their claims process.