1st Class customer service, we have never claimed from any insurance company until now. we expected lots of hassle and expected the worst when the diamond went missing from my ring. However, the whole process with TH March from the beginning to the end was professional and straight forward, and pain free, the claim was processed swiftly. We have ordered the replacement item and are grateful for their compassion, understanding and hassle-free approach to enable this to happen. Highly recommended thanks for installing our confidence in insurance companies after hearing so many dreadful stories we certainly chose the right company to do business with. Would highly recommend TH March to anyone and will definitely use their services again in the future.