I placed order on 11 Nov as I needed wool urgently for a gift on 20 Nov, that was why I paid £4.13 for RM Tracked 24, which I stupidly expected would arrived within 2 working days at the most. The items I ordered were in stock on 11 Nov but out of stock in 6 Dec when ACTUALLY posted! I sent numerous email, which were never answered. They had the absolute cheek to refund my item that was NOW out of stock but didn’t refund the delivery fee I paid extra for! ABSOLUTELY SHOCKING SERVICE, SO DISAPPOINTED!
I would give 0 stars but not possible.🤬
1 year ago
The Wool Factory Ltd has a
4.9
average rating
from
8,469
reviews
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