Shocking customer services, three different members of staff I spoke to had terrible communication skills and did not understand the nature of my issue. Sent round in circles to different departments, none of whom could help me, before being asked to wait 72 hours while they investigate the issue rather than simply refunding money which they had taken from me without sending me a ticket.
5 years ago
Trainline has a
1.2
average rating
from
545
reviews
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