Went to the entertainer toy shop in Lancaster because they had a sale on , and was in the week previous and seen some items for Xmas , only when I went back the sale price was actually £5 dearer on 2 items then the week previous when their was apparently no sale on , when I confronted the manager of the Lancaster entertainer about this she was completely rude told me it was marketing and waffed a pen in my face I ended up leaving the items and spending my £166 on toys in Argos ( and guess what I got the same toys for the original price so I thank her for her rudeness because she actually saved me some pennies ,and my sister too who also put all her toys down I will never shop their again and if your manager had of been a little bit more honest and nice rather than defensive telling me their the best toy shop for pricing ( when I explained that that’s not what I’m asking I’m just asking how they can be in sale when the week before they was £5 less money and not on sale ) if she had not been so defensive and rude I would of just bought them from their to save myself some time . And then she also made other staff members feel uncomfortable and before I had chance to say oh I’ll just have them she Grabbed them from out my hands and put them behind the counter , when I walked out 2 people that were in their said what a rude woman and to think theirs people out of jobs because of lockdown , it really was a disgrace the way I was treated in their think you need to train your manager better and I’m not saying staff because Ishopped their on lots of occasions and the staff are always fine it’s the people you have in authority that have the issues hope in future you can resolve this so it does not happen to anyone else no wonder people buy online I will personally never go their again because of her I would just like to say I am 30 years old and have never wrote a bad review on anyone page so I hope you can see how badly this lady treated me to take the time out to Wright this