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Tree delivery was delayed and I had to reschedule to another day.
Delivery arrived the next day missing the stand I paid £30.00 for.
I sent two emails to the team immediately to cancel the stand and requested a refund.
A driver went out of his way to bring the stand after his working hours as the team had not communicated the cancellation with him hours later.
Apart from the delivery driver who went above and beyond, the entire experience was a shambles.
2 years ago
The Stem has a
4.9
average rating
from
4,918
reviews
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