Thermal Home improvements are the worst company I have ever dealt with. I had 2 bathrooms fitted in April and in September one of the toilets still doesn’t work. We reported this problem within 2 weeks. I’ve now discovered our waste pipe was held up with cardboard. They don’t turn up when they say they will, they never call you back and some of the office staff are rude. They suggested maybe it was the way my house was built which stop the toilet from flushing despite it working for 8 years before they got here. Avoid!!!! On 24th September the toilet overflowed and came through the kitchen ceiling.