I’ll try and make my comments independently unbiased and as honest as can, I have no loyalty to any network or supplier other than that of value for money and (for me) security, reliability of connectivity, good business acumen and after sales service.. So.. let’s be honest, depends what you want... plenty of high street shops about and on line “bargains” Some (most) of which have been in trouble one way or another before now...for various mis-selling reasons or hiking the price once you are “in contract” however: if you are prepared to swap (usually your network and phone number) around all the time (monthly, annually or let’s face it if you want a nice phone, every 2 years!!) that could be a “convenient” option for you. I originally researched these guys for business reasons .. (I needed a company that understood my needs... security being a major interest and customisations a high second) I spoke directly to Vanessa and Sam and indirectly to Stephen... (I’m guessing the top trio?) between the three they have everything a business needs (no offence to the rest of the business colleagues that I also dealt with which are equally as capable and helpful whenever I called or emailed), but In my case I found that whoever I dealt with I had a pretty much instant follow up from one of the top 3 even if it was just to check that “I’d been satisfied”. Interestingly I happened to mention my personal needs.. not just business (yes, the “Damn I broke my iPhone screen” type stuff) and also my international requirements... (friends and colleagues visiting the UK). Surprisingly, to me, they came up with matching or better offers and contracts than I (or my friends) were already getting... My recommendation? I’m still independent.. my needs change (and yes I still look around) but I haven’t found any company that matches these guys for enthusiasm, technical know how, or let’s face it general “it’s broke can you sort it” moments ... they have my vote.... and my current loyalty for the foreseeable...