No such thing as a refund at the hut group. Customer service is unacceptable. They send you copy and paste verbiage. I have returned some items in early February but they claim they have not received the items. I have sent them the postal return receipt which states that the parcel has been received. They simple ignore it and and offer no assistance in resolving the issue. I can only advice people to stay away from this company. The don’t even deserve one star. They deserve the reward for the worst online shop experience ever.
1 week ago
The Hut Group has a
2.3
average rating
from
10
reviews
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