Amazing! I had been looking for a while for a hot tub for our family and came across The Hot Tub Warehouse. I rang them up to ask information and Grant was incredibly helpful. I was able to view the range and decided on The Devotion spa. Due to not having the correct socket I needed to put the delivery on hold and this was no problem for Grant. As soon as this was completed a date was set and if I hadn’t needed the socket arranging the spa would have been situated in our garden within the week. When the guys came out to deliver - the spa was damaged but that was no problem as they went back and a new spa was delivered the same day. They then spent the time going through everything and making sure it was all set up correctly working overtime to make sure I was happy. A phone call from Suzy a few days later to make sure everything was ok shows great customer service. I did have a few questions after a few weeks of owning the spa and spoke to Suzy and Grant and they were very helpful and put my mind at rest and a video call from the engineer sorted all my worries out. I would not hesitate to recommend The Hot Tub Warehouse to my friends and family as the service I received from start to finish has been excellent